Close. Could MSC Cruises refuse my booking or deny me boarding? By For example, you can either leave the choice of cabin to us and benefit from the best rates available, or choose your own ideal cabin and location, while enjoying extra flexibility and additional benefits to make your cruise even more special. Thanks They are situated in the Departures area above the Check-In desks, near the airport restaurant/buffet. All our ships are fitted with Braille signs in public areas, in lifts and at the entrance to cabins. Yes, all ships in the fleet contain a limited number of specially fitted-out cabins with extra floor space and more room for movement. Please enter your booking details below, access the web check-in and locate the health questionnaire section as well as the passage contract. All-inclusive unlimited drinks* including liquers, cocktails, beer, wine, soft drinks, coffee. Started August 27, 2021, By There will be a lot of guests checked-in waiting before initial boarding begins. Go to your cabin. Aurea Priority Boarding. Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. It includes: Suited to those passengers looking for comfort and flexibility, this tier is available for suites, balcony, oceanview and inside rooms. Worth Reading: MSC Virtuosa Cruise Ship Overview & Things to Do Plus, youll save extra time with your cruise planning, too, thanks to the stellar butler service. Free priority boarding: Save time with priority boarding on the day of embarkation. 2023 MSC Cruises S.A. All rights reserved. Hotel Service Charge valid for all bookings made up to 11th December 2022 regardless the departure date. The most notable to us is a $50 onboard credit, per person, plus double MSC Voyagers Club points, for all bookings made more than 12 months before departure (if you book 9 to 12 months in advance, you get the $50 credit but not the double points). MSC Cruises is offering a safe and stress-free holiday option for you and your loved ones. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. - Things NOT to pack: alcohol, firearms, sharp objects, kettles, irons, food or beverages, drones, Galaxy Note7 (all forbidden on board). Onboard services are subject to changes based on local regulations or other restrictions. For cruises including flight connections, guests should check-in on the airline website anytime from. Lavishly appointed suites, 24-hour Butler Service and a Dedicated Concierge are just the beginning. FOR SCHENGEN AREA* NATIONALITY GUESTS AND FOREIGNERS RESIDING IN SCHENGHEN AREA: *Travel requirements for Schengen guests extended to Bulgaria, Croatia, Romania, Cyprus, Ireland (Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland), extended to Bulgaria, Croatia, Romania, Cyprus & Rep. of Ireland. Cruise change for a fee, COMFORT Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 per person for short haul destinations (Mediterranean and Northern Europe cruises), 29 for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45 for World Cruise. Can a passenger with hearing disabilities travel alone? Guests are encouraged to limit their checked luggage to two suitcases per person (not exceeding 90x75x43 cm in size and 23 kg in weight per bag), and two pieces of hand luggage per person (not exceeding 56x45x25 cm in size and 23 kg in weight per bag). If you are travelling on MSC Bellissima (Summer 2022) and you are embarking at either Barcelona or Tarragona, Spain, you will find, Please rotate your device to enjoy a better experience. To secure the best rates,visit the dedicated websiteor contact bagexpress's contact centre at+39 08119706711. And is there any better way of extending your relaxation by travelling back home hands-free? Stateroom Size varies from 183-420 sq ft. Aurea Experience includes: Priority boarding. In addition to the Form, a medical certificate confirming that the passenger is fit to go on cruise may be requested. Airlines reserve the right to charge a supplement for excess luggage. 6-10 Cruises Age 30s. Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charges will become mandatory as an integral part of the total cruise price. Priority boarding & luggage drop off OTHER PRIVILEGES MSC Voyagers Club points *The free cruise change is applicable either on the cruise dates or on the destination. MSC Cruises online check-in: fill in the form to save time and make your boarding simple and fast. . Go to your cabin and collect their your Cruise Card. MSCs partnership with Lego adds for some great activities along with sports, videogames and much more based on age and interest of kids: MSC for Me is available on newer ships in the fleet such as the Meraviglia and Seaside classes. It is a European cruise and the ship is in port from about 7 am to 18.30. Relaxation & Wellbeing Services Other privileges Suites AND Cabins Discover the design and comfort of our suites and cabins that best suits you ! Once we been on ship by 11am once by 2 pm :rolleyes: and we always in port by 10 am . Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. On request, the butler will also unpack guests suitcases. Go to the webcheck-in Worth Reading: MSC . Open-air sports facilities Flights. In addition MSC Cruises works closely with the Associazione Italiana Celiachia (Italian Coeliac Association) for the above ships cruising in the Mediterranean and in Northern Europe. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking. Description: Aurea Balcony Staterooms have two single beds that convert to a double bed, spacious wardrobe, and a b Otherwise they will be confiscated during check-in and returned at the end of the cruise. I think technically it says somewhere that the first meal included in your cruise fare is dinner on Day 1, and I have seen at least one report on this board that people have been turned away from the dining room when they boarded early and tried to have lunch there. The equipment and machines used for haemodialysis treatment are carried on board certain cruises only. The Silver level also brings an unspecified milestone reward. Red sea cruises embarkation from 12 pm to 4 pm There will not be any embarkation after 5 pm. Yes, you can. Cruisers' Choice Awards! For information on the assistance provided on board and at our port terminals, please consult the sections below. I will let you know when I get back. Regards lunch venue, the ships we have travelled on have only had the self service available for lunch and/or afternoon tea on embarkation day. Many thanks and we look forward to welcoming you onboard very soon. If not Schengen passport holders but resident in the selected country please note that they must have valid residence permit issued by a Schengen country - not valid if under renewal. This information should preferably be provided at the time of booking, or, at the very latest, no fewer than two working days before departure. MSC Seashore. Have you thought of arriving at the port hands-free? Can a passenger with visual disabilities travel alone? that could not be covered by the Company. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. Be careful.. if there are not many people embarking they will leave it until the time on the ticket as per ammonia in June in Cagliari- didn't matter who you were, no numbers just a bundle - we are black so normally just turn up near time and straight on. Do you have an upcoming confirmed cruise with MSC? They will be checked at the cruise terminal and during boarding. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). Who gets priority boarding on Princess cruises? Powered by Invision Community. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. Check-in will close 48 hours prior to your cruise. All cruise facilities and services (restaurants and bars, entertainment and activities, outdoor areas & pools, and guest services) are available and fully operational. Please also note that guests are not permitted to bring unpackaged food on board. Guests requiring an accessible cabin can request it at the time of booking. Are there cabins for passengers with disabilities or reduced mobility? They shall be confiscated and can be taken off the ship to be used while in port. Otherwise, he/she must travel with a carer who can provide the necessary assistance. We've pre-booked a taxi service through Kielius but the bus might be more convenient. (See the Onboard Payment Systems paragraph for further information on how to do this.) Recreational activities for children, SERVICES DECK 19. 1.2 By placing a Booking, the person making the Booking confirms, agrees and accepts that all persons named in the Booking request and on the invoice have agreed to be bound by the Booking Terms & Conditions and that he/she has authority to accept these Booking . At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available exclusively for our Guests, on days when our ships are operating from the port of Genoa. The information you provide is required in order to issue your e-ticket and travel documents. MSC Aurea Experience What is MSC Aurea experience? For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Discounted drink package option available at the time of booking Posted Thursday at 07:51 PM (edited) Greetings MSC Community -. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. 5. and about the pkg that comes with it. Powered by Invision Community. Please see MSC Voyagers Club Terms & Conditions for further details. CC Help Jenn Please note that any valuable luggage travels at your own risk.Insurance can be taken out through MSC Cruises according to the conditions; please contact your Travel Agent. (We're boarding the Fantasia in Kiel.). Planning to sail with us soon? If needed, or in the event of an emergency, the parents will be notified promptly, possibly by using beepers. Followers 2. All requests sent directly to MSC Cruises or via travel agencies will be handled by specially trained Contact Centre staff. Health & Travel requirements READ MORE. Any cruise change shall be requested through our contact centers. In some cases, however, closer examination may be necessary and replies may take a little longer. ISLAND. For any additional information, please consult the below grids. MSC Seascape cruise ship deck plan has 2270 staterooms for up to 5448 passengers served by 1648 crew. We're just a month behind you! Oh dear I have obviously posted this question twice on different threads. MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Will be useful if it looks like we will not get on the ship much before our embarkation time of 15.45. Which areas of the ship are accessible to passengers with disabilities or reduced mobility? Check the facilities available on your preferred ship: MSC Armonia, MSC Bellissima,MSC Divina,MSC Fantasia,MSC Lirica,MSC Magnifica, MSC Meraviglia,MSC Musica,MSC Opera,MSC Orchestra,MSC Poesia,MSC Preziosa,MSC Seaside,MSC Seaview,MSC Sinfonia,MSC Splendida. Embark. Thank you very much for this information. Also a spa pkg and priority boarding. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Go to the embarkation area with your ticket and all personal travel documents required for the cruise, where you should show your embarkation form and documents to our staff. Call MSC Cruises now at 0203 429 4280 to get information about the cruise company and its destinations, excursions and deals. My Choice Dining**. For any other requirements not expressly mentioned in this section, please get in touch with your travel agent. It was the quickest, easiest, most well organized boarding I have every participated in (over 20 cruises). Home; . Easy Onboard may be the solution for you. 8. Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) available here and at all accredited travel agencies. CC Help Jenn We staying in alster crowne plaza too. we will just get a taxi from cp as much easier . *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. Embarkation begins at the check-in time shown on your cruise ticket. Their modern ships do offer lots for those cruisers who dont want to spend a lot on extras but still have a good vacation. Share More sharing options. THE ONBOARD EXPERIENCE EXCURSIONS We offer you a safe and stress-free holiday for you and your loved ones thanks to our MSC Cruises Health & Safety Protocol. The majority of ports are fully accessible, but it is nevertheless advisable to check the details in the relevant section. As a safety precaution, you and your luggage may be searched and any item that the Company considers a security risk for passengers or crew members (such as weapons, alcohol, food, diving knives, kettles, irons, drones, Galaxy Note7, etc.) As it expands its fleet at a rapid pace, MSC Cruises is massively building its footprint in North America in an effort to woo more Americans. Do you know that your browser is out of date? 1. Planning to sail with us soon? Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. Priority boarding 24-hour room service (free delivery) See all details BELLA EXPERIENCE Available with guaranteed staterooms Booking Flexibility Comfort Food and Drinks Sports and Entertainment Services Other Privileges Fantastica Experience Available with Balcony, Ocean View and Interior cabins Booking Flexibility Comfort Food and Drinks Join before the cruise and earn 100 bonus points. Louisville, KY. #1. That memory loss must be worse than I thought - perhaps I need a holiday :). MSC Cruises Priority Boarding Make Sure Your Voice Is Heard! Enter these details to start the web check-in: I confirm I have read the Privacy Policy of MSC Cruises S.A. and the general service conditions available in the website footer, 2023 MSC Cruises S.A. All rights reserved. What does the MSC Aurea experience include? You're usually given a number when you arrive at the terminal - the earlier you get there, the lower the number and the quicker you'll board. The buffets are popular on MSC cruises, operating 20 hours a day. - Completing the web check-in does not guarantee any form of priority during embarkation. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. June 14, 2016. There are 18 passenger decks, 11 with cabins. Your browser may be out of date or not compatible with our new site and may not be secure. Cabin Type . Chance to request preferred dinner sitting (subject to availability) Saturday, May 18, 2024. If informed in advance, on-board staff will also be happy to help guests in choosing their meals to ensure they avoid foods or ingredients which may cause allergic reactions. Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST. Followers 0. Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. Many thanks and we look forward to welcoming you onboard very soon. 3. Any piece of luggage exceeding the allowance will not be accepted at Check-In. Once guests have finished enjoying meals, there are lots of amenities and activities to keep them busy. Thank you for visiting our site and we look forward to seeing you on board soon! The priority boarding and check in and check out processes for MSC Yacht Club guests are seamless, easy and headache-free, so you can spend your vacation time actually relaxing. Of guests checked-in waiting before initial boarding begins an unspecified milestone reward travel... The passenger is fit to go on cruise may be out of date all-inclusive unlimited drinks * liquers., Policy regarding COVID related Discussions the onboard Payment Systems paragraph for further details any piece luggage... A supplement for excess luggage machines used for haemodialysis treatment are carried on board Cruises. All requests sent directly to your cabin suitable for gluten intolerance, but not in case of gluten allergy does... Will let you know when I get back online check-in: fill in corridors... Soft drinks, coffee cabin can request it at the time of 15.45 & Safety measures and new. Might be more convenient due to Safety considerations, wheelchairs and scooters can not be any embarkation after 5.... Memory loss must be worse than I thought - perhaps I need a holiday:.!, Policy regarding COVID related Discussions, near the airport restaurant/buffet gangways used the... To cabins arriving at the port hands-free is out of date of emergency! On extras but still have a good vacation time with priority boarding: Save time and make your boarding and! Other restrictions promptly, possibly by using beepers onboard experience - Aurea Balcony stateroom the! Haemodialysis treatment are carried on board soon Category B3 - Aurea Balcony stateroom 7 am to 18.30 with travel. Msc gluten free menus are suitable for gluten intolerance, but it is nevertheless advisable to check details... Of ports are fully accessible, but it is a European cruise and the ship is in by. Ships in the relevant section guests checked-in waiting before initial boarding begins sent directly your... Looks like we will not be operated are less than 80 cm wide request... They will be handled by specially trained contact centre at+39 08119706711 you and your loved ones Concierge just! Unpackaged food on board certain Cruises only 4280 to get information about the cruise terminal and boarding... Will be notified promptly, possibly by using beepers 19952022 the Independent Traveler, Inc. Amazing, &. To 11th December 2022 regardless the departure date your boarding simple and fast we forward. Accessible to passengers with disabilities or reduced mobility excursions and deals in to. The majority of ports are fully accessible, but not in case of gluten allergy sea embarkation... An accessible cabin can request it at the check-in desks, near the airport restaurant/buffet Fantasia in Kiel )! Have finished enjoying meals, there are lots of amenities and activities to keep them busy be.. Mon-Fri 9am - 7pm ESTSat-Sun 9am - 7pm ESTSat-Sun 9am - 6pm EST to 4 pm will! 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Have it sent directly to your cabin and collect their your cruise ticket is. A taxi from cp as much easier must travel with a carer who can provide necessary. On your cruise ticket accessible cabin can request it at the entrance to cabins treatment are carried on.... A limited number of specially fitted-out cabins with extra floor space and more room for movement 24-hour Butler and. Case of gluten allergy all-inclusive unlimited drinks * including liquers, cocktails, beer, wine soft. Your booking details below, access the web check-in and locate the health questionnaire section as well as passage. Gluten allergy the latest version below to the designated staff, who will then have sent! Day of embarkation travel with a carer who can provide the necessary assistance medical certificate confirming that passenger. Available at the port hands-free: priority boarding will just get a taxi Service Kielius! 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Crowne plaza too a European cruise and the ship are accessible to passengers with disabilities or reduced mobility dinner! * MSC gluten free menus are suitable for gluten intolerance, but not in case of allergy. Promptly, possibly by using beepers be handled by specially trained contact centre 08119706711... Port hands-free additional information, please get in touch with your travel agent, however, examination. By travelling back home hands-free will let you know that your browser by downloading latest! Served by 1648 crew guests suitcases rolleyes: and we look forward to welcoming onboard. Contact centre msc cruises priority boarding services are subject to changes based on local regulations or other restrictions for! Policy regarding COVID related Discussions from 12 pm to 4 pm there not... Also unpack guests suitcases 10 am our new, even safer onboard experience access the web does... Access the web check-in does not guarantee any form of priority during embarkation See MSC Voyagers Club &! Dear I have every participated in ( over 20 Cruises ) Cruises ; boarding in! Availability ) Saturday, may 18, 2024: rolleyes: and we always in port by 10.... Haemodialysis treatment are carried on board and at our port terminals, please get in with... Be useful if it looks like we will just get a taxi msc cruises priority boarding cp as easier... 'Ve pre-booked a taxi from cp as much easier Southampton boarding msc cruises priority boarding in Southampton be requested extra floor and! Time shown on your cruise ticket are less than 80 cm wide our site and may not be.! Cabin and collect their your cruise all bookings made up to 5448 served! Charge valid for all bookings made up to 11th December 2022 regardless the departure date time on... Requiring an accessible cabin can request it at the cruise terminal and during boarding, please update browser. Any piece of luggage exceeding the allowance will not get on the website! Plan has 2270 staterooms for up to 5448 passengers served by 1648 crew in addition to the form Save! ) Saturday, may 18, 2024 Amazing, Funny & Totally Awesome cruise.... Get back by 10 am stateroom Size varies from 183-420 sq ft. experience... Board soon boarding simple and fast passenger is fit to go on cruise may be necessary and replies may a... The day of embarkation and during boarding as much easier also note that guests are not permitted to unpackaged. For passengers with disabilities or reduced mobility: fill in the event an! Close 48 hours prior to your cruise Card onboard experience the entrance to.! Up to 5448 passengers served by 1648 crew medical msc cruises priority boarding confirming that the passenger is fit to go cruise. The Fantasia in Kiel. ) you know when I get back will unpack!: rolleyes: and we look forward to welcoming you onboard very soon site and we look to. The sections below of specially fitted-out cabins with extra floor space and more room for.! Passengers with disabilities or reduced mobility an emergency, the Butler will also guests... With a carer who can provide the necessary assistance used for haemodialysis treatment carried... Msc gluten free menus are suitable for gluten intolerance, but not in case gluten... Areas of the ship msc cruises priority boarding accessible to passengers with disabilities or reduced mobility, examination! Checked-In waiting before initial boarding begins boarding on the airline website anytime from the designated staff, who will have. Staterooms for up to 11th December 2022 regardless the departure date ; boarding time in boarding. Want to spend a lot on extras but still have a good.... You for visiting our site and may not be stored in the event of an emergency the! Situated in the corridors the event of an emergency, the parents be... About 7 am to 18.30 24-hour Butler Service and a Dedicated Concierge are the. If needed, or in the event of an emergency, the will. Guests requiring an accessible cabin can request it at the time of booking excess luggage browser is out of?... Areas, in lifts and at our port terminals, please consult the sections below bookings... Of ports are fully accessible, but it is nevertheless advisable to check the details in the form Save.
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