Marks & Spencer to cut 7,000 jobs over three months. He thinks factors that may strengthen their national enterprises to create competitive advantages include factors of production, demand conditions, business strategy, structure and competitors, related industries and support for industry performance. A significant portion of the workforce is highly trained, and this leads to more productive output for the organisation. M&S entered the market in the late 1880s with a 'no frills' strategy (Johnson G & Scholes K. 2002. pp320-323). Third, long-term to maintain brand image. At present, the existing competitors in the competitive retail industry has become a variety of forms, a variety of tissue types, regions and business scope of the three-dimensional cross-competition. The week ahead in business and finance. Annual Report & Financial Statements. (2014, February 18). However, post the 1990s M&S experienced a rapid decline in sales and was forced to outsource globally and work with overseas suppliers who offered much more competitive pricing. The shopping experience is now largely seamless through the integration of online, tablet, mobile and the physical experience in the shop (TaylorWessing, 2015). Retrieved July 2016, from The Guardian: http://www.theguardian.com/business/2015/jul/16/marks-spencersclothing-director-set-to-quit-after-sales-slip, Makos, J. This report will introduce the history of M&S and different market segment in M&S, and analysis how M&S can running there business in the competitive environment. Competition: Very high: the levels of competition in the apparel, food, . Over the last one quarters, M&S's revenue has decreased by 0%. Commercial retail enterprises can be achieved through the following areas cost leadership (Voss, 2003). It is estimated that currently the latter group comprise close to eight per cent of the workforce in the UKs M&S stores (Dentons, 2016). There are future opportunities in expanding their brand into China & India. The company has traditionally invested in TV and magazine advertising as well as in-store visual merchandising. The companys 914 UK stores 222 owned and 349 franchises of Simply Food stores as well as the 302 full-line clothing and home stores and an e-commerce platform with over seven million registered users serve 33 million customers in two divisions (food and general merchandise) with a revenue of 5.2 billion and 4.0 billion respectively. The company from the early 20th century has become a national chain store. Losing access to the common market will affect supply chains, the free movement of people, IP rights, international contracts and more. The decline in sales lead to the head of the clothing branch of the company, John Dixon, leaving the company in July 2015 (Macalister, 2015). (2016). Analysis. Table 1: All amounts in Millions (except for percentage amounts); (Marks and Spencer Group Plc, 2010) The difference amongst the profit margins (both gross and net) of both the companies under concern is quite significant. Some operation management theories are applied in the process of analysis. RESEARCH PAPERS AND ESSAYS . SWOT analysis of Marks & Spencer analyses the brand by its strengths, weaknesses, opportunities & threats. The company which is currently 132 years old has built its image on offering a quality value-formoney products strategy has recently started refocusing on a low cost strategy for its clothing business. Technology trends in fashion. Because Marks & Spencer has become a very powerful organization in the retail world, new competitors find it very difficult to keep up with the quality of products and services that Marks & Spencer provide. The international franchise businesses of M&S in the Middle East, Russia and Ukraine also suffered significant decline due to geopolitical instability, local currency fluctuations and decreased consumer demand (Marks & Spencer, 2015). U.K. sales growth (up 9.7%) was driven by both food sales, which were up 10.2% (outperformed the market both on volume and value in the four . Strategic Business Analysis of Marks & Spencer. Retail enterprises to implement the strategic objective is to choose one or the accumulation of a group of market segments as part of its services, target markets, strategic optimization, to seek their presence in the target market on the competitive advantage. Marks and Spencer Group plc (MKS) - Financial and Strategic SWOT Analysis Review. Retrieved July 2016, from BBC: http://www.bbc.com/news/business-22104228, Brignall, M. (2016, January 5). The companys strong food business managed to deliver like-for-like growth in every quarter in the last financial year, maintaining its margins and outperforming the market by 3.5% due to its distinct and differentiated specialist strategy (Marks & Spencer, 2015). Even though the company still holds the first position in terms of sales by value, its 14 quarter slump preceding a one-off rise in sales in the first quarter in 2015 makes it likely that the company will be moving its focus from clothes to food (The Economist, 2015). Any opinions, findings, conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of UKEssays.com. The weaknesses of a brand are certain aspects of its business which are it can improve to increase its position further. During the years of the financial crisis, the company continued its strong brand momentum by maintaining premium pricing and backing it through investments in advertising. Furthermore, the companys own brands model provides them with a significant competitive advantage (Marks & Spencer, 2016). The supermarket bumped up . Browse marketing analysis of more brands and companies similar to Marks & Spencer. Marks and Spencer PLC Introduction Marks and Spencer is one of the leading British retailers and it is based in London, UK. From the view of Sales category, M&S accounts for 15% of the UK clothing sales, food sales 4.6%. The two political factors that affect the company are political stability and VAT. On the one hand, Marks & Spencer suppliers guarantees strict demands on product quality; the other hand, Marks and Spencer takes it as its responsibility to help suppliers reduce costs, care providers technological transformation and staff welfare (Tony Grundy, 2003). The value chain focuses on inbound logistics, operations and marketing & service analysis of M . Retail business goals taking cost-leadership strategy is to become the industrys low-cost firms, which tend to have economies of scale, proprietary technology, preferential supply of commodities prices, lower transaction costs and management fees and other advantages. Marks and Spencer is one of the leading department stores and grocery retailers based in the United Kingdom (UK). (2015). United States of America. Marks & Spencers head of clothing quits retailer after sales slip. Marks & Spencer SWOT Analysis & Matrix provide insight into strategy,internal & external factors.Buy custom Marks & Spencer swot analysis $11.Strengths,Weakness Opportunities Threats. Study for free with our range of university lectures! It has been reviewed & published by the MBA Skool Team. Several shifts in the consumer market such as the increasing price sensitivity of customers seeking classical designs, increasing preference for fashionable items or the disloyalty of UK consumers to British products are increasingly affecting the retailer (Cunningham, 2016). If you need assistance with writing your essay, our professional essay writing service is here to help! Key Highlights Marks and Spencer Group plc (M&S or 'the company') is one of the leading retailers . Disclaimer: This is an example of a student written essay.Click here for sample essays written by our professional writers. M&S has multiple channel operations and allows customers flexibility in terms of order and delivery options, including online shopping. The reactions of managers to such type of data rely on the expectations or the formal budget or planned targets. We will be discussing Marks & Spencer's SWOT Analysis. Differentiation strategy is that the business through the characteristics production makes their product or service unique, and thus consumers are willing to pay a higher price. Marks and Spencer is known to the world due to a standardized and information-oriented management style of supply chain management and suppliers to make it a truly meaningful win-win situation. Becoming unfashionable M&S remains the UKs biggest seller of clothes by value, but it has lost ground because it has failed to find a price and fashion formula to compete with rivals like Primark, Zara and new online labels like Hush. Below are the top 5 competitors of Marks & Spencer: Hence this concludes the Marks & Spencer SWOT analysis. (M$) MARKS AND SPENCER GROUP PLC: 18.33%: 3 . The top 10 competitors average 5.7B. First it outsourced to Amazon, missing the opportunity to develop skills and gather information on its shoppers in the early days. ACCESS NOW More on Marks & Spencer News Large-scale commercial retail enterprises shall include at least the brand connotation of the brand of goods, services, brands, and on the basis of the previous two derived from the three-tier corporate brand meaning. 91-97). Successful examples adopting differentiation strategy are such as the United States Norton department stores, its different, nuanced human service has won praise from consumers, so that no rival can match. Indeed, Asda became Britains secondbiggest clothing retailer by volume in the summer of 2014 (Butler, 2015). The company was too slow to close or move outlets to busier spots and did not invest enough in updating. The report presents an interesting business case and competitive analysis for M&S which illustrates that only an educated business strategy for implementing market segmentation, bolstering online presence and reducing reliance on UK market will help M&S overcome its present challenges and tread on a trajectory of growth and success. In the case of M&S, the company has placed considerable emphasis on its social agenda. We will be discussing Marks & Spencer's SWOT Analysis. Fashion Retail 2016: The future of fashion retailing in a digital age. Marks And Spencer: A SWOT Analysis. (2015, May 20). Commercial retail enterprises implement differentiation strategy with mainly the work to be undertaken: first, accurate positioning for the enterprise. He displayed goods by category and price tag, getting rid of the bargaining traditional transactions. Prior to the 1990s, when close to ninety per cent of M&S suppliers were British, their bargaining power was high. Currently, the retailing brand has more than a thousand stores alone in the UK and 1,487 stores across the globe. This will not only result in the company having to invest in the recruitment, hiring and training of new employees, but also in the company facing the risk of its show how, know-how and contacts (related to current or potential contracts and business) becoming readily available to competitors (Davey, 2016). The essay explains what the important parts of Marks and Spencer's (M & S) current and historic strategies are. 5.3%. (2015). Since starting in 1884 the brand has been the epitome of quality, style and increased investments in product innovation (Marks & Spencer, 2016). According to analysts, a steeper fall is expected in the coming years (Macalister, 2015). The newly launched M&S site has yet to gain a foothold in its own High Street consumers who are currently shopping online with its competitors (The Telegraph, 2014). The geographical diversification inherent in the international strategy of M&S mitigates any potential risks of being overly exposed in a single country whilst its two-fold international business (food and clothing) is providing even more stability (BBC, 2013). For this case study, Marks and Spencer is selected. In addition, with regard to the free movement of people, work visas or residence permits would be required for both UK citizens working abroad and EU workers employed in the UK. Until today, M&S is still one of the worlds most profitable retailers (John Stanley, 1991). Sainsbury defied the gloomy rhetoric around consumer spending in its third quarter to January 7 as it raised full-year guidance on the back of a "record Christmas". The company is facing serious macro- and microeconomic issues despite its strong brand, solid positioning in the food business, and ongoing innovation in the digital transformation of its operations as well as the implementation of Plan A, its social, environmental and ethical business strategy. The difference amongst the gross profit alone is a colossal 700%, with the . M&S decided to change strategy, developed a new program in overseas sourcing and manufacturing goods. Marks & Spencer plc is an iconic brand which has been trading since 1884 and is still considered one of the UKs top ten brands today (Vizard, 2015). In simple words, Marks and Spencer was far away from eCommerce checkout best practices. Retrieved July 2016, from RetailWeek: http://www.retail-week.com/comment/comment-retailers-mustheed-marks-and-spencers-international-strength/5041479.article, Ruddick, G. (2013, October 24). Retrieved July 2016, from Marketing Week: http://www.marketingweek.com/2015/07/15/marks-spencer-brand-perceptions-on-the-rise-as-it-israted-one-of-the-uks-top-brands/, Whitehead, T., & Foster, P. (2015, February 22). (2010). Marks and Spencer SWOT Analysis Strengths. 2.6%. Competition is so fierce that Marks and Spencer faces a big threat of losing its scope in the business. The primarily product-oriented strategy of the company that places a strong emphasis on its M&S brand is not beneficial at a time when M&Ss competitors are employing a customer-oriented approach and investing in building strong consumer relationships (Ruddick, 2013). The . All Rights Reserved, A Marketing an Analysis of Freespirit Retail Outlet, Essay on Zora Neale Hurston, the Gilded Six Bits. The move resulted in a considerable decline in the bargaining power of its British suppliers (BBC, 2013) and, hence, the bargaining power of its supplier is currently low. Threats in the SWOT analysis of Marks & Spencer. Beginning in the 1990s and more recently as a result of the recession in 2009, the company has faced both a decrease in sales as well as increasing competition from online retailers, discounters, fast fashion brands and others in both its clothing and food businesses. An in-depth SWOT analysis that assesses both the internal (strengths and weaknesses) and external (opportunities and threats) environment of the company is given. Marks & Spencer Company Stats Industry Retail and. 1st jan. Capi. Whether the company is well enough prepared to preserve its spot as the leading food and clothing retailer in the UK market and abroad remains to be seen. Retrieved July 2016, from The Guardian: https://www.theguardian.com/money/2016/jan/05/ms-raises stakes-battle-current-accounts-marks-spencer, Butler, S. (2015, May 20). Green consumerism and customers ethical concerns about the socio-environmental costs of brands they use is one of the factors contributing to the development of companies sustainability reporting and related activities. Plan A, the companys social, ethical and environmental business commitments, have also helped the retailer build a strong brand positioning centred on responsible sourcing, waste reduction and community care (Marks & Spencer, 2016). In Marks & Spencer SWOT Analysis, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors. When compared with the 26 weeks to 28 September 2019, M&S found in the half-year to the 2 October 2021 that while overall clothing and home sales were down 1%, online sales for the category were up. Hence, whilst the company has been growing its online business, with sales from tablets and mobiles growing by twenty-eight per cent and eighty-five per cent respectively (Marks & Spencer, 2016) and is also offering a Sparks membership club which offers personalised benefits to loyal customers, its strategy is showing signs of weakening. The threats for any business can be factors which can negatively impact its business. Retrieved July 2016, from The Guardian: http://www.theguardian.com/business/2015/may/20/marks-spencer-profits-jump-mark-bolland, Cunningham, T. (2016, May). Enter for a chance to WIN a signed copy of Holly Willoughby's new book, 'Reflections', or an exclusive personalised video message from England Rugby star, Maro Itoje! In combination with the reduced buying power of the pound and with 1.1 billion in revenue coming from international markets, the company needs to put together a strategic plan on how the likely impact of Brexit can be minimised. Revenue. Quizzes test your expertise in business and Skill tests evaluate your management traits. M&S website temporarily suspended after leaking customers details. The availability of these stores and accessibility are also . Marks and Spencer will be in the form of time by phone to inform new members of the listing, the monthly will be in the form of a letter seeking the views of members. Due to a comparatively higher cost structure, the company has also suffered market share losses when entering new markets (Marks & Spencer, 2015). We're here to answer any questions you have about our services. The companys new focus on providing customers with a superb experience including in the online sector on top of its High Street chains has enabled the growth of M&S.com in the last quarter of 2014 (Marks & Spencer, 2015). In response to this theme, Porter puts forward the analytical framework of Diamond System (also known as diamond theory). Dentons. In recent years, Marks and Spencer pay more attention to understanding customer needs, internal management structure to take the simple and rapid decision-making mechanism, the focus from how to buy to how to sell. Customers buy Martha not satisfied with the goods that can be unconditional refund. The company is employing approximately 80000 people in 2020. Further developments in this regards can present opportunities for the company (Brignall, 2016). Retrieved July 2016, from The Telegraph: http://www.telegraph.co.uk/business/2016/05/22/the-week-ahead-in-business-and-finance/, Curtis, S. (2015, October 28). The company targets same C1 category customers. Sector and Competitors. The company was founded by Michael Marks and Thomas Spencer on September 28, 1884 and is headquartered in London, the United Kingdom. The Essay Writing ExpertsUK Essay Experts. With the launch of the companys Plan A in 2007 and having won the GBS supply chain award for implementing a truly disruptive supply chain (Purt, 2012) the company is ahead of its competition as regards the social and environmental impact of its business. 4. M & S retail as an industry has its own specific competitive structures, which can be analyzed from the Porter five forces of competition: 1) Entry threat. Over the years, Marks and Spencer has spread its operations to meet the demand of its customers. Introduction 4. Technical analysis trends MARKS AND SPENCER GROUP PLC. Essay, 13 pages (3,512 words) Download PDF; DOCX; The business strategy of marks and spencer Subject: Others. Spencer, J. The companys international expansion via franchise agreements gives it a strong competitive advantage compared with other UK businesses that trading only on the UK market (Rogers, 2012). In addition, in the past couple of months various macroeconomic issues, falling commodity prices, pound fluctuations and a sudden drop following the Brexit vote caused consumer confidence to drop. The 133-year-old Marks & Spencer has been busy closing stores around the world and plans to close 53 wholly-owned stores . Advantages and disadvantages can be attributed to internal factors while opportunities and threats can be attributed to external factors. They consist of the following: Inbound logistics concern the transport, storage and delivery of goods coming into a business. 'Loyal' customers were departing to competitors like Next, Gap and Oasis for trendier clothing at lower prices. M&S is changing the business strategy timely when market environmental change, while the continuous improvement on strategy goes along with the change of customer demands. Thus, Martha has become the worlds largest no plant manufacturers. M&S persists in shaping its own brand into image of a healthy environment, in its own brands contains a fair trade, sustainable, non-genetically modified products, animal welfare and so on. 1,059. With annual growth of 5%, Marks and Spencer wasn't going to come close to its 2022 growth . After companies establishing their own unique brand image, they should make long-term planning to maintain its own brand image (Harry J.P., 2000). London: Routledge. In Marks & Spencer SWOT Analysis, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors. This article has been researched & authored by the Content & Research Team. Marks & Spencer is one of the UKs leading retailers with over 21 million people visiting their stores each week. The penny bazaars were a huge success . 2,300,000. The launch of a members club called Sparks at the end of 2015 with four million registered members is expected to drive online footfall through the introduction of a personalised shopping experience and individually tailored loyalty schemes. With stricter environmental rules and regulations both at European and international level and increasing consumer pressure concerning business practices, major international retailers and brands have to examine the life cycle of its products from cradle to grave from the suppliers to end usage and disposal to be completely transparent about their strategic and tactical environmental practices and be fully accountable. In the UK market, M&S is a market leader in womenswear, menswear and lingerie. In the 07 and 08 fiscal year, sales exceeded 90 billion pounds. The experience of the old brand department store tells the world that they can create their own lands as long as the constant innovation even in a traditional industry. Retail business once chooses differentiation strategy, it must be based on its own seeking to establish a brand image to reflect this brand image on the one hand business activities, on the other through the advertising campaign to promote this brand image. 5.4%. Marks & Spencer. Valuable - Is the resource valuable to Spencer Marks. MBA Skool is a Knowledge Resource for Management Students, Aspirants & Professionals. M&S "employ more than 60,000 people worldwide, operate more than 450 st A new partnership with Ocado has cost 750m, but will at least put M&S in the game. Second, analyze how M&S can running there business in the competitive environment, trying to explain more different market segment in M&S and how the different market segment works together, analyzing their competitive advantage in this cloth industry. As they operate in. With sustainability becoming an increasingly necessary and lucrative strategy, the company is ahead of its competitors in this area. 5. Its 180 supply chainrelated targets backed by financial incentives for its buying teams include ethical trade, energy efficiency and sustainable sourcing and are helping make M&S the worlds most sustainable retailer (Purt, 2012). There are several brands in the market which are competing for the same set of customers. Marks & Spencer takes on banks with new current account. In today's marketplace most M&S competitors are using the model of a 'shop within a shop' (Ognjenovic, 1980). 4. Compare Marks & Spencer to its competitors by revenue, employee growth and other metrics at Craft. While sales in the clothing branch of the company are falling M&S, has a strong hold in the food business with a successful specialist strategy leading to an increase in sales. 1) Five Forces model provides a very useful analytical framework to study the competitiveness of industry, competition in the corresponding morphology and how to design a strategy. To modernise, simplify and create a distinct brand across its various offerings, in 20142015 the company created a unified storytelling-based brand identity for its food and clothing markets via Only M&S while preserving Est. M&S, currently operating in 59 territories across Europe, Asia and the Middle East via wholly owned retail businesses, retail joint ventures, retail franchise operations or websiteonly territories (Marks & Spencer, 2016) is developing particularly well in priority markets such as India, while its food business is growing in regions such as Hong Kong and Europe (Marks & Spencer, 2015). By the MBA Skool Team stores around the world and plans to 53... Clothing quits retailer after sales slip, May ), Martha has become worlds.: Hence this concludes the Marks & Spencer annual growth of 5 % Marks... Are several brands in the SWOT analysis of more brands and companies to! Approximately 80000 people in 2020 consist of the worlds largest no plant manufacturers, S. 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